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  Quotations - Service  
[Quote No.54951] Need Area: Work > Service
"I have always held firmly to the thought that each one of us can do a little to bring some portion of misery to an end. " - Albert Schweitzer
(1875-1965) Humanitarian, Theologian, Philosopher, Physician, Nobel Peace Prize 1952.
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[Quote No.55013] Need Area: Work > Service
"The scientist is not responsible for the laws of nature, but it is a scientist's job to find out how these laws operate. It is the scientist's [business-person's, in fact each person's] job to find ways in which these laws can serve the human will [needs and desires]." - J. Robert Oppenheimer
(1904 - 1967)
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[Quote No.55095] Need Area: Work > Service
"Excellence means when a man or woman asks of himself more than others do!" - Jose Ortega y Gasset
philosopher and essayist
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[Quote No.55133] Need Area: Work > Service
"The last thing I want people to believe is that I don't care about the shareholder! But I happen to believe that in order to reward the shareholder in the long term, you have to please your customers and workers!" - Jim Sinegal
Costco CEO, who owned 3.2 million shares of Costco at the time he said this.
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[Quote No.55174] Need Area: Work > Service
"The person who is always involved in good deeds experiences incessant divine happiness." - Rig Veda [Hindu]
This is an ancient Indian, sacred collection of Vedic Sanskrit hymns. The word in sanskrit means rig 'praise, verse' and veda 'knowledge'. It is counted among the four canonical sacred texts of Hinduism known as the Vedas. It is one of the oldest extant texts in any Indo-European language, being composed in the north-western region of the Indian subcontinent, roughly between 1700–1100 BC (the early Vedic period).
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[Quote No.55200] Need Area: Work > Service
"The world is moved not only by the mighty shoves of the heroes, but also by the aggregate of the tiny pushes of each honest worker." - Frank Ross

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[Quote No.55212] Need Area: Work > Service
"Success means we go to sleep at night knowing that our talents and abilities were used in a way that served others." - Marianne Williamson

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[Quote No.55308] Need Area: Work > Service
"It has always been my belief that a man should do his best, regardless of how much he receives for his services, or the number of people he may be serving or the class of people served." - Napoleon Hill

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[Quote No.55333] Need Area: Work > Service
"Life's [and work's] most urgent question is: What are you doing for others?" - Martin Luther King, Jr.

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[Quote No.55343] Need Area: Work > Service
"[Serve cheerfully:] The cheerful man [grateful that things are not worse] carries with him perpetually, in his presence and personality, an influence that acts upon others as summer warmth on the fields and forests. It wakes up and calls out the best that is in them. It makes them stronger, braver, and happier. Such a man makes a little spot of this world a lighter, brighter, warmer place for other people to live in. To meet him in the morning is to get inspiration which makes all the day's struggles and tasks easier. His hearty handshake puts a thrill of new vigor into your veins. After talking with him for a few minutes, you feel an exhilaration of spirits, a quickening of energy, a renewal of zest and interest in living, and are ready for any duty or service." - Orison Swett Marden
From his book, 'Cheerfulness as a Life Power', first published 1899.
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[Quote No.55391] Need Area: Work > Service
"Desire is the key to motivation, but it's determination and commitment to an unrelenting pursuit of your goal -- a commitment to excellence -- that will enable you to attain the success you seek!" - Mario Andretti
race car driver
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[Quote No.55440] Need Area: Work > Service
"I've always tried to go a step past wherever people expected me to end up [i.e. go the extra mile]." - Beverly Sills
opera singer
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[Quote No.55535] Need Area: Work > Service
"Ambition and love are the wings of great actions..." - Johann Wolfgang von Goethe

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[Quote No.55580] Need Area: Work > Service
"I think I have learned that the best way to lift one's self up is to help someone else." - Booker T. Washington
(1856 - 1915)
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[Quote No.55621] Need Area: Work > Service
"[Meaningfulness in life and work:— it is very import to know why you are here. If you don't know, a good answer might be...] I am an agent of service and love, to make a little corner of the world happier and more hopeful than I found it." - Dr. Amit Sood
From his book, 'The Mayo Clinic Handbook for Happiness'. [http://www.nextavenue.org/the-happiness-doctor-is-in/ ]
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[Quote No.55632] Need Area: Work > Service
"[A story - with a message about integrity, morality and ethics in life and work:] 'Tell Him to Keep the Ten Thousand' - [Andrew] Carnegie and J.P. Morgan were once partners in a business. One day Morgan wanted to buy out Carnegie's stake, so Morgan asked how much he wanted for it. Carnegie said his shares were worth $50,000, plus he wanted an extra $10,000 on top - so a total of $60,000. Morgan agreed to the terms. But the next morning, Carnegie got a call. 'Mr. Carnegie, you were mistaken,' Morgan said. 'You sold out for $10,000 less than the statement showed to your credit.' Morgan had calculated that Carnegie's stake was actually worth $60,000, and with the additional $10,000, that made $70,000. So Morgan sent Carnegie a check for the full $70,000. Carnegie responded by telling Morgan to keep the extra $10,000 - which, adjusted for inflation, is over $130,000 today. Morgan replied, 'No thank you. I cannot do that.' When reflecting on this story, Carnegie wrote, 'A great business is built on lines of the strictest integrity.' He learned from Morgan that it is better to lose money in the short-term if that means maintaining your reputation for the long-term!" - Alex Banayan
[https://www.linkedin.com/pulse/96-years-ago-310-billion-man-revealed-secrets-his-success-banayan ]
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[Quote No.55658] Need Area: Work > Service
"Man is not on the earth solely for his own happiness. He is there to realize great things for humanity." - Vincent van Gogh

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[Quote No.55674] Need Area: Work > Service
"When he took time to help the man up the mountain, lo, he scaled it himself. [We often best serve our own interests by serving those of others. The philosopher Adam Smith called this 'enlightened self-interest!]" - Unknown

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[Quote No.55690] Need Area: Work > Service
"The secret of successful retailing is to give your customers what they want! And really, if you think about it from the point of view of the customer, you want everything: a wide assortment of good quality merchandise; the lowest possible prices; guaranteed satisfaction with what you buy; friendly, knowledgeable service; convenient hours; free parking; a pleasant shopping experience." - Sam Walton
(1918 - 1992) Founder of Wal-Mart, the chain of discount variety stores that in the 1990s became the world's largest retailer.
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[Quote No.55708] Need Area: Work > Service
"[One definition of] The successful person is one who is able to take his talents and invest them in the business of living in a manner that leads to the accomplishment of a full life of service." - Sol Roth

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[Quote No.55781] Need Area: Work > Service
"Would you like a LATTE with that complaint? ...We're all in the customer service business. It doesn't matter who you are, where you are or what you do. ...Keeping the customer happy is the key! Rarely will you see a dispute, argument or even mild debate within the walls of a Starbucks. It simply doesn't happen because keeping the customer happy is the foundation of the business [and their phenomenal success]. So knowing it works for Starbucks, I thought this might work for you. The next time you're faced with a complaint from a customer, client, co-worker or that crazy neighbour, try applying one of Starbucks' most successful customer service strategies. It's called the LATTE method for dealing with customer problems. LATTE is simply an acronym for: ---Listen completely to the customer. ---Acknowledge the problem. ---Take action to resolve the problem. ---Thank the customer for bringing the situation to your attention. ---Encourage the customer to return. This method is incredibly simple to apply, yet it can sometimes misfire if our focus is slightly blurred. To help make it crystal clear, remember this: ---Listen means active listening, it doesn't mean not speaking. There's a big difference. You want to listen for clues to what exactly the problem is. ---Acknowledge the problem is best delivered by repeating back to the person what you believe to be the issue. If perhaps you've read the situation wrong, this will be the time to clarify any misunderstanding. ---Take action means exactly that – do something about the problem. The quicker you can move forward the quicker the problem will be resolved. ---Thank them. Killing a customer with kindness often works, but when it's done with sincerity it has a whole new meaning. Remember, with every complaint comes a chance to learn, fix [improving the business into the future] and make someone happy. ---Encouraging people to return is simply inviting them to connect with you again. The LATTE method has proven successful and the more you apply it and see the results, the greater the chance you'll be able to resolve some big meltdowns. People are funny about conflict. Some are very comfortable with it and others will do anything to avoid it. The fact is you have to deal with it. Dealing with complaints can be very challenging, but it doesn't have to be. The best way to start is with a latte." - Gerald McGroarty
[http://brighterlife.ca/2012/09/12/would-you-like-a-latte-with-that-complaint/ ]
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[Quote No.55808] Need Area: Work > Service
"It is the extra effort after you’ve done your best that is the difference maker!!" - Lou Holtz

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[Quote No.55882] Need Area: Work > Service
"What is talent? Perhaps it is an instinct for understanding the human heart['s needs and desires]." - Helen Hayes
Actress
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[Quote No.55917] Need Area: Work > Service
"The greatest satisfaction you can obtain from life is your pleasure in producing, in your own individual way, something of value to your fellowmen. That is creative living!" - Neil Gaiman

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[Quote No.55969] Need Area: Work > Service
"There has got to be a better way!!" - Steve Jobs

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[Quote No.56075] Need Area: Work > Service
"Don't let your mouth write no check [make a promise] that your tail can't cash [provide]! " - Bo Diddley
(1928-2008) Blues musician
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[Quote No.56155] Need Area: Work > Service
"When you are able to shift your inner awareness to how you can serve others, and when you make this the central focus of your life, you will then be in a position to know true miracles in your progress toward prosperity." - Wayne W. Dyer

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[Quote No.56231] Need Area: Work > Service
"You cannot hope to build a better world without improving the individuals. To that end, each of us must work for our own improvement and, at the same time, share a general responsibility for all humanity, our particular duty being to aid those to whom we think we can be most useful." - Marie Curie

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[Quote No.56266] Need Area: Work > Service
"Everyone can be great because everyone can serve. You don't have to have a college education to serve. You don't even have to make your subjects and verbs agree to serve. You only need a heart full of grace." - Dr. Martin Luther King, Jr.

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[Quote No.56267] Need Area: Work > Service
"If you ask me for a motto: Here it is: SERVICE!" - Albert Schweitzer
in 'Zen and the Art of Making a Living' by Laurence G. Boldt.
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[Quote No.56268] Need Area: Work > Service
"How can I be useful, of what service can I be?" - Vincent Van Gogh
in 'Zen and the Art of Making a Living' by Laurence G. Boldt
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[Quote No.56270] Need Area: Work > Service
"All acts of service are meaningless unless they are given with love [- the desire to care for and lift up another]." - Sai Baba
in 'Wisdom from World Religions' by Sir John Templeton
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[Quote No.56273] Need Area: Work > Service
"[Serving others helps us grow and evolve into our best selves. Gandhi was once asked by a friend if his reason for living in a village and serving the people there was purely humanitarian. Gandhi responded...] I am here to serve no one else but myself, to find my own self-realization through the service to these village folks." - Mahatma Gandhi
in 'The Fruitful Darkness' by Joan Halifax.
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[Quote No.56276] Need Area: Work > Service
"[Service is timeless:] Whether I notice or not, I continue to benefit from the efforts and accomplishments of those whose bodies have long since disappeared. Their services remain and should be received and appreciated as granted." - Gregg Kretch
in 'Naikan'
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[Quote No.56335] Need Area: Work > Service
"The first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant!" - Max DePree

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[Quote No.56360] Need Area: Work > Service
"It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship." - Mark Cuban

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[Quote No.56381] Need Area: Work > Service
"Bad news travels fast. A dissatisfied shopper tells around 10 other people about the shopper's bad experience." - Albrecht and Zembre
1985
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[Quote No.56405] Need Area: Work > Service
"What makes people passionate, pure and simple, is great experiences. If they have great experience with your product and they have great experiences with your service, they're going to be passionate about your brand, they're going to be committed to it. That's how you build that kind of commitment." - Jesse James Garrett

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[Quote No.56417] Need Area: Work > Service
"Most [unsuccessful] business models have focused on self-interest instead of user experience." - Tim Cook
CEO at Apple
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[Quote No.56422] Need Area: Work > Service
"By solving our own most difficult problems, we're potentially creating [solutions - products and services - with] immense value for everyone else!" - Jason Amunwa
Director of Products at Digital Telepathy
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[Quote No.56435] Need Area: Work > Service
"If the user is having a problem, it's our problem!" - Steve Jobs

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[Quote No.56508] Need Area: Work > Service
"[Ethics, reciprocity and the golden rule:] Do unto your customers as you want to be treated when you are a customer. That is the whole of customer service. The rest is commentary." - Alex Knapp
of 'Forbes' magazine, in 2012.
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[Quote No.56517] Need Area: Work > Service
"There's no great mystery to satisfying your customers. Build them a quality product and treat them with respect. It's that simple." - Lee Iacocca

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[Quote No.56610] Need Area: Work > Service
"Excellence is not [just] a skill. It is an attitude!" - Ralph Marston

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[Quote No.56636] Need Area: Work > Service
"A lot of working in an investment bank [or most other careers, especially if well paid,] involves working with difficult people in difficult situations without losing your temper." - Joseph Wang
Chief Scientist Bitquant Research and Ex-VP - Big investment bank. [http://www.quora.com/What-is-a-Wall-Street-interview-like ]
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[Quote No.56647] Need Area: Work > Service
"The more you invest in customer service, the less you'll have to invest in marketing. Make people feel good and they'll tell their friends." - Tony Hsieh
CEO, Zappos.com
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[Quote No.56656] Need Area: Work > Service
"[Sometimes] The best preparation for tomorrow is to do today's work superbly well." - William Osler

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[Quote No.56723] Need Area: Work > Service
"Everyone has an invisible sign hanging from their neck saying, 'Make me feel important.' Never forget this message when working with people. " - Mary Kay Ash

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[Quote No.56824] Need Area: Work > Service
"The greater the power, the more dangerous the abuse [and therefore the greater the required skill and ethics]." - Edmund Burke

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[Quote No.56913] Need Area: Work > Service
"Doing good to others is not a duty. It is a joy, for it increases your own health and happiness!" - Zoroaster

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Imagi-Natives'
Self-Defence
& Fitness Training

because
Everyone deserves
to be
Healthy and Safe!
Ideal for Anyone's Personal Protection Needs
Simple, Fast, Effective!
Maximum Safety - Minimum Force
No Punches, Kicks, Chokes, Pressure Points or Weapons Used
Based on Shaolin Chin-Na Seize and Control Methods
Comprehensively Covers Over 130 Types of Attack
Lavishly Illustrated With Over 1300 illustrations
Accredited Training for Australian Security Qualifications
National Quality Council Approved