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  Quotations - Service  
[Quote No.68004] Need Area: Work > Service
"How you make it in this world, for the most part, depends more on what you do as opposed to whether people like or dislike you. In order to produce a successful life, one must find ways to please his fellow man. That is, find out what goods and services his fellow man values, and is willing to pay for, and then acquire the necessary skills and education to provide it!" - Walter E. Williams

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[Quote No.68036] Need Area: Work > Service
"Service which is rendered without joy helps [very much] neither the servant nor the served. But all other pleasures and possessions pale into nothingness before service which is rendered in a spirit of joy." - Mahatma Mohandas Gandhi

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[Quote No.68155] Need Area: Work > Service
"The ultimate test of man's conscience may be his willingness to sacrifice something today for future generations whose words of thanks will not be heard." - Gaylord Nelson

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[Quote No.68185] Need Area: Work > Service
"The most worth-while thing is to try to put happiness into the lives of others." - Robert Baden-Powell

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[Quote No.68300] Need Area: Work > Service
"The true measure of success in life is how many other lives you made better. " - Jeff Hoffman

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[Quote No.68301] Need Area: Work > Service
"I personally measure success in terms of the contributions an individual makes to her or his fellow human beings." - Margaret Mead

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[Quote No.68385] Need Area: Work > Service
"No one is useless in this world who lightens the burden of it for anyone else." - Charles Dickens
(1812-1870), novelist.
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[Quote No.68600] Need Area: Work > Service
"[Whether in a free-market or crony capitalist economy, in a liberal democratic or autocratic, statist society:-] Government isn't that good at rapid advancement of technology. It tends to be better at funding basic research [ie. DARPA, universities, etc]. To have things take off, you've got to have commercial companies do it [which compete to serve the customer better with positive and negative incentives, from the promise of profit to the threat of bankruptcy, etc]." - Elon Musk
(1971 - ), Elon Reeve Musk, entrepreneur, investor and business magnate. He became the richest man in the world in 2022. He is the founder, CEO, and Chief Engineer at SpaceX; early-stage investor, CEO, and Product Architect of Tesla, Inc.; founder of The Boring Company; and co-founder of Neuralink and OpenAI.
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[Quote No.68643] Need Area: Work > Service
"[Vocation and career; To pursue your dream is an adventure:-] Life ought to be a struggle of desire towards adventures whose nobility will fertilize the soul." - Rebecca West

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[Quote No.68751] Need Area: Work > Service
"[A story - with a message:- every obstacle in our path is an opportunity for service, either one-off or full-time as a vocation or career.] The rock in the road - In ancient times, a king had a boulder placed on a roadway. Then he hid himself and watched to see if anyone would remove the huge rock. Some of the king's wealthiest merchants and courtiers came by and simply walked around it. Many loudly blamed the king for not keeping the roads clear, but none did anything about getting the big stone out of the way to make the way easier for all to travel. Then a peasant came along carrying a load of vegetables. On approaching the boulder, the peasant laid down his burden and tried to move the stone to the side of the road to make the road free of obstacles for everyone. After much pushing and straining, he finally succeeded. As the peasant picked up his load of vegetables, he noticed a purse lying in the road where the boulder had been. The purse contained many gold coins and a note from the king indicating that the gold was for the person who removed the boulder from the roadway. The peasant learned what many others never understand:- every obstacle presents an opportunity to improve one's own condition and help others." - Unknown

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[Quote No.68849] Need Area: Work > Service
"[Vocation and career:-] Therefore search and see if there is not some place where you may invest your humanity. " - Albert Schweitzer
(1875-1965), French philosopher and physician and organist who spent most of his life as a medical missionary in Gabon.
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[Quote No.69099] Need Area: Work > Service
"[Vocation and career:] The best way to find yourself is to lose yourself in the service of others [doing something you love and have a talent for]." - Mohandas (Mahatma) Gandhi

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[Quote No.69106] Need Area: Work > Service
"Life ought to be a struggle of desire toward adventures [in service] whose nobility will fertilize the soul." - Rebecca West

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[Quote No.69199] Need Area: Work > Service
"[Enlightened self-interest:] In my own deepening understanding of myself I find my capacity to serve others is deepened as well. The better I am at self-care the more genuinely nurturing of others I am able to be." - Mary Anne Radmacher

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[Quote No.69351] Need Area: Work > Service
"[Vocation and career; Existentialism is a philosophy that believes that each individual has the individual freedom and personal responsibility and opportunity to imagine and choose the purpose and meaning for their lives:] The meaning in life is not out there but in-between our ears. In many ways this makes us the lords of creation." - Stephen Hawking

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[Quote No.69380] Need Area: Work > Service
"[Vocation and career:] Find your passion, learn how to add value to it, and commit to a lifetime of learning. " - Ray Kurzweil

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[Quote No.69418] Need Area: Work > Service
"The only way you can serve God is by serving other people." - Rick Warren

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[Quote No.69452] Need Area: Work > Service
"The exchange relation is the fundamental social relation! Interpersonal exchange of goods and services weaves the bond which unites men into society!" - Ludwig von Mises
Economist and philosopher. "Exchange within Society," Human Action (1949).
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[Quote No.69481] Need Area: Work > Service
"[Vocation and career - 'Follow your bliss':] Some cynical people think that every activity must revolve around the mighty dollar, and that anyone saying otherwise is just attempting to delude the public. I will probably never be able to convince them that that isn't always the case, but I do have the satisfaction of knowing that I live in a less dingy world than they do!" - John Carmack
American computer programmer and video game developer. He co-founded the video game company id Software and was the lead programmer of its 1990s games Commander Keen, Wolfenstein 3D, Doom, Quake, and their sequels.
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[Quote No.69638] Need Area: Work > Service
"[Never forget - 'Cashflow is critical, like breathing', but life is more than just breathing:-] In a truly great company profits and cash flow become like blood and water to a healthy body: They are absolutely essential for life but they are not the very point of life. " - James C. Collins
James C. 'Jim' Collins is an American researcher, author, speaker and consultant focused on the subject of business management and company sustainability and growth. He wrote a number of very successful business books including the worldwide bestseller 'Good to Great: Why Some Companies Make the Leap...and Others Don't'.
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[Quote No.69641] Need Area: Work > Service
"[Never forget - 'Cashflow is critical, like breathing'. Businesses, and the investors that back them, that don't keep this at the forefront of their mind's attention unfortunately, do not live to regret it. So 'Take care of the cashflow and the cashflow will take care of you' by eventually becoming real profit that you can benefit from rather than just an accounting entry. Never forget you can go broke making a profit, if you forget about watching the cash:-] Profit is like oxygen, food, water, and blood for the body; they are not the point of life, but without them, there is no life." - James C. Collins
James C. 'Jim' Collins is an American researcher, author, speaker and consultant focused on the subject of business management and company sustainability and growth. He wrote a number of very successful business books including the worldwide bestseller 'Good to Great: Why Some Companies Make the Leap...and Others Don't'.
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[Quote No.69601] Need Area: Work > Service
"[Continuously learn and continuously improve, especially serving our customers' needs and desires better:] Our behavior is driven by a fundamental core belief: the desire, and the ability, of an organization to continuously learn from any source, anywhere; and to rapidly convert this learning into action is its ultimate competitive advantage." - Jack Welch
Highly respected American business executive, chemical engineer, and writer. He was Chairman and CEO of General Electric between 1981 and 2001.
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[Quote No.69581] Need Area: Work > Service
"[Serve the customer better than they would even serve themselves:] There are only two sources of competitive advantage: the ability to learn more about our customers faster than the competition and the ability to turn that learning into action faster than the competition." - Jack Welch
Highly respected American business executive, chemical engineer, and writer. He was Chairman and CEO of General Electric between 1981 and 2001.
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[Quote No.69583] Need Area: Work > Service
"Again, your challenge is not just to improve. It is to break the service paradigm in your industry or market so that customers aren't just satisfied, they're so shocked that they tell strangers on the street how good you are." - Jack Welch
Highly respected American business executive, chemical engineer, and writer. He was Chairman and CEO of General Electric between 1981 and 2001.
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[Quote No.69974] Need Area: Work > Service
"Excellence comes from human beings doing things of value that customers find memorable. " - Tom Peters

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[Quote No.69998] Need Area: Work > Service
"[Keep improving - as individuals and a team:-] The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way. " - Tom Peters

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[Quote No.70000] Need Area: Work > Service
"[Vocation and career - 'follow your bliss':] If you love your company and love what you do, you will serve your customers better - period! " - Tom Peters

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[Quote No.70003] Need Area: Work > Service
"[Continually improve:-] It doesn't matter what product or service you're offering; there is unlimited ability to improve the quality of anything. " - Tom Peters

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[Quote No.70010] Need Area: Work > Service
"You have to stand out if you want to move up. " - Tom Peters

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[Quote No.70017] Need Area: Work > Service
"If not excellence, what? If not excellence now, when? " - Tom Peters

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[Quote No.70019] Need Area: Work > Service
"[Continually improve:] The winners stun [and delight] us not by their cleverness, but by the fact that every tiny aspect of the business is just a touch better than the norm. " - Tom Peters

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[Quote No.70021] Need Area: Work > Service
"Organizations exist to serve. Period. Leaders live to serve. Period. " - Tom Peters

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[Quote No.70024] Need Area: Work > Service
"[Continually improve:] Dot the i's, cross the t's, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details. " - Tom Peters

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[Quote No.70027] Need Area: Work > Service
"[Vocation and career - 'follow your bliss' and keep improving:-] Everyone has a chance to learn, improve, and build up their skills." - Tom Peters

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[Quote No.70030] Need Area: Work > Service
"[Continually improve:-] A passive approach to professional growth will leave you by the wayside. " - Tom Peters

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[Quote No.70034] Need Area: Work > Service
"The 'value added' for most any company, tiny or enormous, comes from the Quality of Experience provided. " - Tom Peters

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[Quote No.70035] Need Area: Work > Service
"Today brands are everything, and all kinds of products and services - from accounting firms to sneaker makers to restaurants - are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz. [A brand stands for something and says something about the people who choose to use it that they desire to express. A brand that is desirable enables better sales volume and or margins which in turn is better for all stakeholders.] " - Tom Peters

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[Quote No.70046] Need Area: Work > Service
"[Continually improve:-] The company's most urgent task is to learn to welcome, beg for, demand - innovation from everyone." - Tom Peters

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[Quote No.70049] Need Area: Work > Service
"[Vocation and career:] Business is about people. It's about passion." - Tom Peters

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[Quote No.70051] Need Area: Work > Service
"[Continually improve:] The manager, in today's world, doesn't get paid [just] to be a steward of resources, a favored term not so many years ago. He or she gets paid [primarily] for one and only one thing: to make things better (incrementally and dramatically), to change things, to act - today." - Tom Peters

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[Quote No.70059] Need Area: Work > Service
"Business isn't some disembodied bloodless enterprise. Profit is fine - a sign that the customer honors the value of what we do. But 'enterprise' (a lovely word) is about heart. About beauty. It's about art. About people throwing themselves on the line. It's about passion and the selfless pursuit of an ideal [and a mission]." - Tom Peters

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[Quote No.70066] Need Area: Work > Service
"Effective listening is a professional achievement - achieved only through hard work. " - Tom Peters

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[Quote No.70074] Need Area: Work > Service
"[You are important:] Remember: You are the only human being in the world who can help this particular customer at this particular moment in time. " - Tom Peters

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[Quote No.70076] Need Area: Work > Service
"[Continually improve - competitors:-] If the other guy is getting better, then you'd better be getting better faster than the other guy is getting better... or you're getting worse. " - Tom Peters

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[Quote No.70079] Need Area: Work > Service
"[Vocation and career - 'follow your bliss':] The number one premise of business is that it need not be boring or dull. It ought to be fun. If it's not fun, you're wasting your life. " - Tom Peters

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[Quote No.70082] Need Area: Work > Service
"[Vocation and career - 'follow your bliss':] 'In Search of Excellence' - even the title - is a reminder that business isn't dry, dreary, boring, or by the numbers. Life at work can be cool - and work that's cool isn't confined to Tiger Woods, Yo-Yo Ma, or Tom Hanks. It's available to all of us and any of us." - Tom Peters
He wrote the excellent book, 'In Search of Excellence'.
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[Quote No.70095] Need Area: Work > Service
"[Keep improving:-] Are Your Customers saying WOW? [That should be the experience they feel - delight - amazement - love - gratitude! Ask yourself, them and the staff, how that can be achieved, each and every time.]" - Tom Peters

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[Quote No.70100] Need Area: Work > Service
"[Vocation and career - 'follow your bliss':] Business ceases to be work when you're chasing a dream that has engorged you." - Tom Peters

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[Quote No.70107] Need Area: Work > Service
"What we need to do is learn to work in the system [like a well-oiled machine], by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis [in order to serve the customer better than anyone else can]!" - W. Edwards Deming
William Edwards Deming was an American engineer, statistician, professor, author, lecturer, and management consultant, who is known as the father of Total Quality Management (TQM). Deming's theory of management details the steps that must be taken to transform a company's quality culture. It is a theory that means it is insufficient to simply solve problems that arise. A culture of continuous improvement must be established and maintained with the overall goal of achieving customer satisfaction.
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[Quote No.70108] Need Area: Work > Service
"[Continuous improvement:] Quality is everyone's responsibility." - W. Edwards Deming
William Edwards Deming was an American engineer, statistician, professor, author, lecturer, and management consultant, who is known as the father of Total Quality Management (TQM). Deming's theory of management details the steps that must be taken to transform a company's quality culture. It is a theory that means it is insufficient to simply solve problems that arise. A culture of continuous improvement must be established and maintained with the overall goal of achieving customer satisfaction.
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Imagi-Natives'
Self-Defence
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because
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Lavishly Illustrated With Over 1300 illustrations
Accredited Training for Australian Security Qualifications
National Quality Council Approved