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  Quotations - Service  
[Quote No.70112] Need Area: Work > Service
"[Continuous improvement:-] We are here to learn, to make a difference and to have fun." - W. Edwards Deming
William Edwards Deming was an American engineer, statistician, professor, author, lecturer, and management consultant, who is known as the father of Total Quality Management (TQM). Deming\'s theory of management details the steps that must be taken to transform a company\'s quality culture. It is a theory that means it is insufficient to simply solve problems that arise. A culture of continuous improvement must be established and maintained with the overall goal of achieving customer satisfaction.
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[Quote No.70126] Need Area: Work > Service
"[Continuous improvement - in search of excellence:-] No one can measure the loss of business that may arise from a defective item that goes out to a customer. " - W. Edwards Deming

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[Quote No.70129] Need Area: Work > Service
"Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them! " - W. Edwards Deming

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[Quote No.70133] Need Area: Work > Service
"[Vocation and career - 'follow your bliss':] Anyone that enjoys his work is a pleasure to work with [and be served by]. " - W. Edwards Deming

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[Quote No.70403] Need Area: Work > Service
"If you do build a great experience, customers tell each other about that. Word of mouth is very powerful! " - Jeff Bezos
Founder of Amazon
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[Quote No.70404] Need Area: Work > Service
"[Continually improve your product, service, reputation-brand, one customer at a time - Every time you serve someone you are either building or destroying your reputation-brand:] A brand for a company is like a reputation for a person." - Jeff Bezos
Founder of Amazon
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[Quote No.70412] Need Area: Work > Service
"Focusing on the customer makes a company more resilient!" - Jeff Bezos
Founder of Amazon
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[Quote No.70421] Need Area: Work > Service
"Above all else, align with customers! Win when they win. Win only when they win!" - Jeff Bezos
Founder of Amazon
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[Quote No.70442] Need Area: Work > Service
"More business is lost every year through neglect than through any other cause!" - Rose Kennedy

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[Quote No.70460] Need Area: Work > Service
"The goal as a company is to have customer service that is not just the best, but legendary." - Sam Walton
Founder of Walmart
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[Quote No.70465] Need Area: Work > Service
"Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more!" - Sam Walton
Founder of Walmart
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[Quote No.70469] Need Area: Work > Service
"The secret of successful retailing is to give your customers what they want. And really, if you think about it from the point of view of the customer, you want everything: a wide assortment of good quality merchandise; the lowest possible prices; guaranteed satisfaction with what you buy; friendly, knowledgeable service; convenient hours; free parking; a pleasant shopping experience!" - Sam Walton
Founder of Walmart
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[Quote No.70473] Need Area: Work > Service
"Focus on something the customer wants, and then deliver it!" - Sam Walton
Founder of Walmart
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[Quote No.70476] Need Area: Work > Service
"Job security lasts only as long as the customer is satisfied. Nobody owes anybody else a living." - Sam Walton
Founder of Walmart
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[Quote No.70483] Need Area: Work > Service
"[Cheerful service with a smile:] Lose your smile and lose your customers." - Sam Walton
Founder of Walmart
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[Quote No.336] Need Area: Work > Service
"You don't get paid for the hour. You get paid for the value you bring to the hour" - Jim Rohn
American motivational speaker, philosopher and entrepreneur
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