| Quotations - Service |
[Quote No.70112] Need Area: Work > Service
"[Continuous improvement:-] We are here to learn, to make a difference and to have fun." - W. Edwards Deming
William Edwards Deming was an American engineer, statistician, professor, author, lecturer, and management consultant, who is known as the father of Total Quality Management (TQM). Deming\'s theory of management details the steps that must be taken to transform a company\'s quality culture. It is a theory that means it is insufficient to simply solve problems that arise. A culture of continuous improvement must be established and maintained with the overall goal of achieving customer satisfaction.
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[Quote No.70126] Need Area: Work > Service
"[Continuous improvement - in search of excellence:-] No one can measure the loss of business that may arise from a defective item that goes out to a customer.
" - W. Edwards Deming
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[Quote No.70129] Need Area: Work > Service
"Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them!
" - W. Edwards Deming
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[Quote No.70133] Need Area: Work > Service
"[Vocation and career - 'follow your bliss':] Anyone that enjoys his work is a pleasure to work with [and be served by].
" - W. Edwards Deming
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[Quote No.70403] Need Area: Work > Service
"If you do build a great experience, customers tell each other about that. Word of mouth is very powerful!
" - Jeff Bezos
Founder of Amazon
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[Quote No.70404] Need Area: Work > Service
"[Continually improve your product, service, reputation-brand, one customer at a time - Every time you serve someone you are either building or destroying your reputation-brand:] A brand for a company is like a reputation for a person." - Jeff Bezos
Founder of Amazon
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[Quote No.70412] Need Area: Work > Service
"Focusing on the customer makes a company more resilient!" - Jeff Bezos
Founder of Amazon
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[Quote No.70421] Need Area: Work > Service
"Above all else, align with customers! Win when they win. Win only when they win!" - Jeff Bezos
Founder of Amazon
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[Quote No.70442] Need Area: Work > Service
"More business is lost every year through neglect than through any other cause!" - Rose Kennedy
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[Quote No.70460] Need Area: Work > Service
"The goal as a company is to have customer service that is not just the best, but legendary." - Sam Walton
Founder of Walmart
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[Quote No.70465] Need Area: Work > Service
"Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more!" - Sam Walton
Founder of Walmart
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[Quote No.70469] Need Area: Work > Service
"The secret of successful retailing is to give your customers what they want. And really, if you think about it from the point of view of the customer, you want everything: a wide assortment of good quality merchandise; the lowest possible prices; guaranteed satisfaction with what you buy; friendly, knowledgeable service; convenient hours; free parking; a pleasant shopping experience!" - Sam Walton
Founder of Walmart
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[Quote No.70473] Need Area: Work > Service
"Focus on something the customer wants, and then deliver it!" - Sam Walton
Founder of Walmart
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[Quote No.70476] Need Area: Work > Service
"Job security lasts only as long as the customer is satisfied. Nobody owes anybody else a living." - Sam Walton
Founder of Walmart
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[Quote No.70483] Need Area: Work > Service
"[Cheerful service with a smile:] Lose your smile and lose your customers." - Sam Walton
Founder of Walmart
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[Quote No.70641] Need Area: Work > Service
"What you leave behind is not what is engraved in stone monuments, but what is woven into the lives of others!" - Pericles
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[Quote No.70676] Need Area: Work > Service
"Service is the rent that you pay for room on this earth [and a place within society’s social contract].
" - Shirley Chisholm
(1924-2005), American politician
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[Quote No.70712] Need Area: Work > Service
"[Vocation and career:] The best way to find yourself is to lose yourself in the service of others." - Mahatma Gandhi
(1869-1948) Indian Leader
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[Quote No.70744] Need Area: Work > Service
"It’s such a simple idea. It’s the golden rule. You want to deliver to the world what you would buy if you were on the other end." - Charlie Munger
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[Quote No.70911] Need Area: Work > Service
"[Vocation and career; ‘Follow your bliss’ - your interests and talents in service to others’ needs and desires:-] Our jobs determine to a large extent what our lives are like. Is what you do for a living making you ill? Does it keep you from becoming a more fully realized person? Do you feel ashamed of what you have to do at work? All too often, the answer to such questions is yes. Yet it does not have to be like that. Work can be one of the most joyful, most fulfilling aspects of life. Whether it will be or not depends on the actions we collectively take." - Mihaly Csikszentmihalyi
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[Quote No.70928] Need Area: Work > Service
"[Vocation and career; service:] My ethical principle in the first place was: ‘Where could I use my talents that God gave me to help the most people? " - Sir John Templeton
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[Quote No.71088] Need Area: Work > Service
"No one has a greater asset for his business than a man’s pride in his work [service]." - Hosea Ballou
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[Quote No.71174] Need Area: Work > Service
"[Morality and ethics; empathy and the ‘Golden Rule’ of treating others as I and they would like to be treated:-] When I was young, I admired clever people. Now that I am old, I admire kind people!" - Abraham Joshua Heschel
(1907-1972), rabbi and professor.
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[Quote No.71200] Need Area: Work > Service
"We don’t rise to the level of our dreams, instead we fall to the level of our training!!" - Plutarch
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[Quote No.71316] Need Area: Work > Service
"There’s lots of ways to be, as a person. And some people express their deep appreciation in different ways. But one of the ways that I believe people express their appreciation to the rest of humanity is to make something wonderful and put it out there.
And you never meet the people. You never shake their hands. You never hear their story or tell yours. But somehow, in the act of making something with a great deal of care and love, something’s transmitted there. And it’s a way of expressing to the rest of our species our deep appreciation. So we need to be true to who we are and remember what’s really important to us." - Steve Jobs
Co-Founder of Apple. Quote from 2007.
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[Quote No.71401] Need Area: Work > Service
"No one is useless in this world who lightens the burdens of another!" - Charles Dickens
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[Quote No.71430] Need Area: Work > Service
"When you think about it, we’re actually not in the car rental business at all. We’re in the customer satisfaction business. And that’s a trait we have in common with every successful service company, large or small." - Andy Taylor
Andrew C. Taylor is a U.S. businessman. He was born in 1947. He is the executive chairman of Enterprise Holdings. Taylor is the son of Jack C. Taylor, who founded Enterprise Rent-A-Car in 1957, which is the largest car rental company in the United States.
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[Quote No.71441] Need Area: Work > Service
"[Service, Sell:] For a company to excel in a commodity market, product differentiation is a non-starter. Improve the customer experience, however, and brand value explodes." - Bruce Halle
Discount Tire’s founder
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[Quote No.71492] Need Area: Work > Service
"What do we live for, if it is not to make life less difficult for each other?
" - George Eliot
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[Quote No.71512] Need Area: Work > Service
"Our prime purpose in this life is to help others." - Tenzin Gyatso, the 14th Dalai Lama
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[Quote No.71534] Need Area: Work > Service
"[Customer, -service, leadership, make:] We should make a list of everything that irritates a customer, and then we should eliminate those defects one by one." - Charlie Munger
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[Quote No.71677] Need Area: Work > Service
"[The emotion of anger - and its associated behavior force, while often natural, are rarely the most constructive - or socially acceptable and civilized - ways to overcome an unmet need or frustrated desire - a problem, puzzle, difficulty, etc. At these times it is better to get more information so you can learn, imagine, plan and problem-solve better, alone and with the help of others. So remember... ] Get curious, not furious!" - Seymour@imagi-natives.com
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[Quote No.71728] Need Area: Work > Service
"I’m also a total nut on the subject that the best way to get what you want in life is to deserve what you want. Of course, if you apply that to business, that means you really take care of the customers!" - Charlie Munger
Lawyer, share investor, real estate developer and self-made billionaire.
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[Quote No.336] Need Area: Work > Service
"You don't get paid for the hour. You get paid for the value you bring to the hour" - Jim Rohn
American motivational speaker, philosopher and entrepreneur
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