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  Quotations - Customers  
[Quote No.44343] Need Area: Work > Customers
"A dictator [whether socialist, communist, fascist or corporatist] may deem the conduct of the consumers rather foolish. Why should they be so crazy about individually fashioned clothes? He may be right from the point of view of his own value judgments. But the trouble is that valuation is personal, individual, and arbitrary. The democracy of the market consists in the fact that people themselves make their choices [consumer sovereignty] and that no dictator has the power to force them to submit to his value judgments." - Ludwig von Mises
Austrian School economist. Quote from his book, 'Human Action', 1949.
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[Quote No.45648] Need Area: Work > Customers
"Rule number one: The customer is always right. Rule number two: If the customer is wrong, see rule number one!" - Steve Leonard

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[Quote No.45666] Need Area: Work > Customers
"An outstanding feature of the open market [free market capitalism] is the businessman, whose success or failure depends entirely on his ability to 'focus on consumer needs' and so combine existing and potential factors of production to serve consumers most efficiently. The only constructive role government can play under the free market method of overcoming poverty is to see that the participation of individuals is strictly voluntary - that none is permitted to [use force, coercion, or fraud] steal from or cheat or enslave another. In the free and open society, the organized force of government is to be used only if necessary to protect the lives and property of peaceful individuals. In other words, the proper function of government is to protect against robbery rather than practice it." - Paul L. Poirot
Quoted in the magazine, 'The Freeman', April 1965.
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[Quote No.47675] Need Area: Work > Customers
"Your audience gives you everything you need. They tell you. There is no director who can direct you like an audience." - Fanny Brice

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[Quote No.48421] Need Area: Work > Customers
"There is nothing better than a satisfied customer." - Clive Berghofer
Australian property developer. [http://zincip.biz/2013/12/13/learn-less-and-work-more-says-tycoon/?utm_source=rss&utm_medium=rss&utm_campaign=learn-less-and-work-more-says-tycoon ]
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[Quote No.48441] Need Area: Work > Customers
"Profit in business comes from [making customers happy:] repeat customers, customers that boast about your product and service, and that bring friends with them!" - Dr. W. Edwards Deming

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[Quote No.48766] Need Area: Work > Customers
"When a customer enters my store, forget me. He is king. " - John Wanamaker

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[Quote No.49649] Need Area: Work > Customers
"Amazing things happen when you listen to your customer." - Jonathan Mildenhall
Coca-Cola
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[Quote No.50711] Need Area: Work > Customers
"...the new really should be to satisfy the customer, to do the work customers want and pay for." - Peter Drucker

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[Quote No.52884] Need Area: Work > Customers
"[Poem: about the strange theory of reciprocity - 'What you give, you get!' and the equally strange theory of expectation as perception - 'What you look for, you see!']

'The Right Kind of People'

Gone is the city, gone the day,
Yet still the story and the meaning stay:
Once where a prophet in the palm shade basked
A traveler chanced at noon to rest his mules.
‘What sort of people may they be,’ he asked,
‘In this proud city on the plains o’erspread?’
‘Well, friend, what sort of people whence you came?’
‘What sort?’ the packman scowled; ‘why, knaves and fools.’
‘You’ll find the people here the same,’ the wise man said.

Another stranger in the dusk drew near,
And pausing, cried, ‘What sort of people here
In your bright city where yon towers arise?’
‘Well, friend, what sort of people whence you came?’
‘What sort?’ the pilgrim smiled with lifted head;
‘Good, true, and wise.’
‘You’ll find the people here the same,’
The wise man said.

" - Edwin Markham
(1852-1940)
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[Quote No.54226] Need Area: Work > Customers
". . . in the final analysis, both the employer and his employee are EMPLOYED BY THE PUBLIC THEY SERVE. If they fail to serve well, they pay by the loss of their privilege of serving." - Napoleon Hill
‘Think and Grow Rich’ [http://www.sacred-texts.com/nth/tgr/index.htm ]
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[Quote No.54651] Need Area: Work > Customers
"Let's listen, understand and deliver." - HSBC Bank
David Gurteen spotted this on an HSBC screen-saver in the UK in 2015.
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[Quote No.54853] Need Area: Work > Customers
"We all need people who will give us feedback. That's how we improve." - Bill Gates
businessman and philanthropist
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[Quote No.55131] Need Area: Work > Customers
"The last thing I want people to believe is that I don't care about the shareholder. But I happen to believe that in order to reward the shareholder in the long term, you have to please your customers and workers!" - Jim Sinegal
Costco CEO, who owned 3.2 million shares of Costco at the time he said this.
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[Quote No.55689] Need Area: Work > Customers
"The secret of successful retailing is to give your customers what they want. And really, if you think about it from the point of view of the customer, you want everything: a wide assortment of good quality merchandise; the lowest possible prices; guaranteed satisfaction with what you buy; friendly, knowledgeable service; convenient hours; free parking; a pleasant shopping experience." - Sam Walton
(1918 - 1992) Founder of Wal-Mart, the chain of discount variety stores that in the 1990s became the world's largest retailer.
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[Quote No.55986] Need Area: Work > Customers
"In the long run, our customers are going to determine whether we have a job or whether we do not. Their attitude toward us is going to be the factor determining our success." - Bill McDermott
Chief Executive Officer and a member of the Executive Board of SAP, the world's business software market leader with more than 293,500 employees. Quote from his book, 'Winners Dream: A Journey from Corner Store to Corner Office'.
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[Quote No.56361] Need Area: Work > Customers
"It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship!" - Mark Cuban

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[Quote No.56389] Need Area: Work > Customers
"You have to ask questions to understand ...And everytime they [customers] tell you what's wrong - it's an opportunity [to improve]." - Carly Fiorina

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[Quote No.56390] Need Area: Work > Customers
"You have to ask questions to understand ...And everytime they [customers] tell you what's wrong - it's an opportunity [to improve]!" - Carly Fiorina

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[Quote No.56415] Need Area: Work > Customers
"Focus unswervingly on the customer." - Jesse Hertzberg
Former COO at Squarespace
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[Quote No.56844] Need Area: Work > Customers
"[Referrals by customer-advocates:] We are advertis'd by our loving friends!" - William Shakespeare
The Third Part of King Henry the Sixth Act V. Scene III.
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[Quote No.57541] Need Area: Work > Customers
"Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business." - Harvey Mackay

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[Quote No.57542] Need Area: Work > Customers
"No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open." - Harvey Mackay

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[Quote No.58537] Need Area: Work > Customers
"Without a trace of irony I can say I have been blessed with brilliant enemies [customers and competitors]. I owe them a great debt, because they redoubled my energies and drove me in new directions!" - Edward O. Wilson

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[Quote No.60206] Need Area: Work > Customers
"There is a wonderful rigor in free-market economics. When you have to prove the value of your ideas by persuading other people to pay for them, it clears out an awful lot of woolly thinking! " - Tim O'Reilly
A quote in an early company manual (excerpted from 'The Oracle of Silicon Valley')
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[Quote No.60362] Need Area: Work > Customers
"Unchecked [badly designed] incentives can lead to serious consumer harm...[rather than caring, good service!] " - Richard Cordray
US Consumer Financial Protection Bureau Director. [http://www.zerohedge.com/news/2016-09-08/wells-fargo-fires-5300-engaging-massive-fraud-creating-over-2-million-fake-accounts ]
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[Quote No.60370] Need Area: Work > Customers
"The best advertising in the whole world is a satisfied customer with a big mouth!" - Larry Winget

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[Quote No.60567] Need Area: Work > Customers
"[Vocation and career: your passion for what kind of customer you want to serve with what kind of service:] Your work [purpose] is to discover your work [purpose, customer, service] and then with all your heart to give yourself to it. " - Buddha

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[Quote No.61568] Need Area: Work > Customers
"The best feedback in the world - the only feedback you can trust - is sales." - Barbara Corcoran

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[Quote No.61643] Need Area: Work > Customers
"Most people run from problems. If you want to get ahead, go to your manager [customer, etc] and say, 'You got problems? Give me some!' Instead of running from problems like most people, go after them. If you do, I'll guarantee, it will change your life! That's the way you get ahead, by solving problems." - Dave Anderson

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[Quote No.62806] Need Area: Work > Customers
"[Identify with your customer:] Regard your neighbor's gain as your own gain, and your neighbor's loss as your own loss." - Taishang Ganying Pian
a Taoist scripture
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[Quote No.63145] Need Area: Work > Customers
"All work and business is about meeting others needs and desires! One way leaders can improve this is to keep abreast of current and near-future advances in technology and how these could improve the meeting of these needs and desires." - Seymour@imagi-natives.com

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[Quote No.63241] Need Area: Work > Customers
"The secret of success is to find the need and fill it, to find a hurt and heal it, to find somebody with a problem and offer to help solve the problem. " - Robert H. Schuller

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[Quote No.63345] Need Area: Work > Customers
"I lose sleep every time customers aren't happy. " - Rick Osterloh
Senior vice president of hardware at Google. [Refer https://www.wired.com/story/one-mans-quest-to-make-googles-gadgets-great/ ]
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[Quote No.63886] Need Area: Work > Customers
"What is good for our customers is also in the long run good for us." - Ingvar Kamprad
Founder of IKEA
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[Quote No.64023] Need Area: Work > Customers
"Don't tell me where your priorities are. Show me where you spend your money and I'll tell you what they are! " - James W. Frick

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[Quote No.64220] Need Area: Work > Customers
"[Amazon's Leadership Principles begins with:-] Customer Obsession: Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers. " - Jeff Bezos
Founder, chairman, and CEO of Amazon. [Refer https://www.amazon.jobs/principles ]
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Imagi-Natives'
Self-Defence
& Fitness Training

because
Everyone deserves
to be
Healthy and Safe!
Ideal for Anyone's Personal Protection Needs
Simple, Fast, Effective!
Maximum Safety - Minimum Force
No Punches, Kicks, Chokes, Pressure Points or Weapons Used
Based on Shaolin Chin-Na Seize and Control Methods
Comprehensively Covers Over 130 Types of Attack
Lavishly Illustrated With Over 1300 illustrations
Accredited Training for Australian Security Qualifications
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