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  Quotations - Customers  
[Quote No.70038] Need Area: Work > Customers
"As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you. " - Tom Peters

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[Quote No.70047] Need Area: Work > Customers
"[Continually improve:-] The company's most urgent task is to learn to welcome, beg for, demand - innovation from everyone [even customers can help by giving honest detailed feedback and better describing their needs and desires that we might help with]." - Tom Peters

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[Quote No.70064] Need Area: Work > Customers
"We are no doubt in the Great Age of the Brand. [Customers are more aware of brand now than at any time in the past. They know what brands subtly and overtly express and they choose to align with and use the brands that meet their desires and express the message they want to share about themselves, often right up to the very limits of, and sometimes even temporarily beyond, their financial capacity.]" - Tom Peters

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[Quote No.70067] Need Area: Work > Customers
"[Continually improve:] The idea of intimately entwining with customers [to get ideas] is an idea whose time has come. " - Tom Peters

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[Quote No.70094] Need Area: Work > Customers
"[Keep improving:] Are Your Customers saying WOW? [That should be the experience they feel - delight - amazement - love - gratitude! Ask yourself, them and the staff, how that can be achieved, each and every time.]" - Tom Peters

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[Quote No.70128] Need Area: Work > Customers
"Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them. " - W. Edwards Deming

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[Quote No.70401] Need Area: Work > Customers
"Obsess about customers, not competitors. " - Jeff Bezos
Founder of Amazon
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[Quote No.70402] Need Area: Work > Customers
"If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. " - Jeff Bezos
Founder of Amazon
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[Quote No.70405] Need Area: Work > Customers
"[Continually improve your product, service, reputation-brand, one customer at a time - Every time you serve someone you are either building or destroying your reputation-brand:-] A brand for a company is like a reputation for a person." - Jeff Bezos
Founder of Amazon
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[Quote No.70411] Need Area: Work > Customers
"Focusing on the customer makes a company more resilient." - Jeff Bezos
Founder of Amazon
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[Quote No.70420] Need Area: Work > Customers
"Above all else, align with customers! Win when they win. Win only when they win." - Jeff Bezos
Founder of Amazon
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[Quote No.70441] Need Area: Work > Customers
"More business is lost every year through neglect than through any other cause." - Rose Kennedy

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[Quote No.70446] Need Area: Work > Customers
"The customer is CEO." - Dave and Sherry Gold
Co-founders of the 99 Cents Only Stores.
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[Quote No.70447] Need Area: Work > Customers
"The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company." - Jeff Bezos
Founder and CEO of Amazon
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[Quote No.70448] Need Area: Work > Customers
"If there's one reason we have done better than of our peers...it is because we have focused like a laser on customer experience." - Jeff Bezos
Founder and CEO of Amazon
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[Quote No.70449] Need Area: Work > Customers
"We're not competitor obsessed, we're customer obsessed. We start with what the customer needs and we work backwards." - Jeff Bezos
Founder and CEO of Amazon
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[Quote No.70450] Need Area: Work > Customers
"If you make customers unhappy in the physical world, they might each tell six friends. If you make customers unhappy on the Internet, they can each tell 6,000." - Jeff Bezos
Founder and CEO of Amazon
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[Quote No.70451] Need Area: Work > Customers
"If we can arrange things in such a way that our interests are aligned with our customers, then in the long term that will work out really well for customers and it will work out really well for Amazon." - Jeff Bezos
Founder and CEO of Amazon
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[Quote No.70452] Need Area: Work > Customers
"If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering." - Jeff Bezos
Founder and CEO of Amazon
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[Quote No.70453] Need Area: Work > Customers
"There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills." - Jeff Bezos
Founder and CEO of Amazon
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[Quote No.70454] Need Area: Work > Customers
"We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we’re successful: Put the customer first. Invent. And be patient." - Jeff Bezos
Founder and CEO of Amazon
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[Quote No.70456] Need Area: Work > Customers
"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. " - Sam Walton
Founder of Walmart
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[Quote No.70464] Need Area: Work > Customers
"Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more." - Sam Walton
Founder of Walmart
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[Quote No.70470] Need Area: Work > Customers
"If you don't listen to your customers, someone else will." - Sam Walton
Founder of Walmart
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[Quote No.70474] Need Area: Work > Customers
"Focus on something the customer wants, and then deliver it!!" - Sam Walton
Founder of Walmart
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[Quote No.70477] Need Area: Work > Customers
"Job security lasts only as long as the customer is satisfied. Nobody owes anybody else a living!" - Sam Walton
Founder of Walmart
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[Quote No.70490] Need Area: Work > Customers
"We let folks know we're interested in them and that they're vital to us. cause they are!" - Sam Walton
Founder of Walmart
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[Quote No.70492] Need Area: Work > Customers
"There is only one boss. The customer." - Sam Walton
Founder of Walmart
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