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50 of 150 results found for - "Tom Peters"  
[Quote No.8666] Need Area: Mind > Learn
"Test fast, Fail fast, Adjust fast." - Tom Peters

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[Quote No.69979] Need Area: Mind > Learn
"The best leaders are the best notetakers, best askers, and best learners!" - Tom Peters

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[Quote No.15406] Need Area: Mind > Imagine
"...imagination is the main source of value in the new economy. [and life]" - Tom Peters

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[Quote No.60466] Need Area: Mind > Plan
"Test fast, fail fast, adjust fast! " - Tom Peters

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[Quote No.70091] Need Area: Mind > Plan
"Lists simplify, clarify, edify." - Tom Peters

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[Quote No.1512] Need Area: Mind > Persist
"Test fast, fail fast, adjust fast. " - Tom Peters

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[Quote No.70011] Need Area: Money > Income
"You have to stand out if you want to move up! " - Tom Peters

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[Quote No.70032] Need Area: Money > Income
"[Continually improve:-] A passive approach to professional growth will leave you by the wayside!! " - Tom Peters

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[Quote No.70041] Need Area: Money > Income
"A career is a portfolio of projects that teach you new skills, gain you new expertise, develop new capabilities, grow your colleague set, and constantly reinvent you as a brand. " - Tom Peters

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[Quote No.70078] Need Area: Money > Invest
"[Continually improving - waves of innovation, adoption and consolidation:-] My half-baked reading of history is that we continue to go through these waves of entrepreneurial explosion [of fast growing companies with high Return On Equity = ROE and high Return On Invested Capital = ROIC, conforming to the innovation then adoption S-curve] followed by merger mania and consolidation. Out of that come big sluggish [low ROE and ROIC] companies that eventually collapse under the weight of what they've created, and are killed off by the next wave of entrepreneurs." - Tom Peters

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[Quote No.70092] Need Area: Money > Invest
"[Keep improving - innovating:] The principal reason, invariably, most 'successful' giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their failure to re-tool in anything like a fundamental way [to keep improving in meeting customer needs and growing at a rate of return on equity and invested capital = ROE and ROIC, that exceeds the opportunity cost]. In fact, the worse things get, typically, the more they dig in their heels and defend yesterday's turf. " - Tom Peters

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[Quote No.70005] Need Area: Work > Customers
"Treat the customer as an appreciating asset. " - Tom Peters

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[Quote No.70008] Need Area: Work > Customers
"It's not enough to be close to the customer. You've got to be glued to the customer. " - Tom Peters

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[Quote No.70016] Need Area: Work > Customers
"[Continually improve:] With most competitors moving ever faster, the race will go to those who listen (and respond) most intently [to customers and the employees trying to better serve them]. " - Tom Peters

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[Quote No.70036] Need Area: Work > Customers
"Today brands are everything, and all kinds of products and services - from accounting firms to sneaker makers to restaurants - are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz. [A brand stands for something and says something about the people who choose to use it that they desire to express! A brand that is desirable enables better sales volume and or margins which in turn is better for all stakeholders.] " - Tom Peters

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[Quote No.70038] Need Area: Work > Customers
"As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you. " - Tom Peters

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[Quote No.70047] Need Area: Work > Customers
"[Continually improve:-] The company's most urgent task is to learn to welcome, beg for, demand - innovation from everyone [even customers can help by giving honest detailed feedback and better describing their needs and desires that we might help with]." - Tom Peters

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[Quote No.70064] Need Area: Work > Customers
"We are no doubt in the Great Age of the Brand. [Customers are more aware of brand now than at any time in the past. They know what brands subtly and overtly express and they choose to align with and use the brands that meet their desires and express the message they want to share about themselves, often right up to the very limits of, and sometimes even temporarily beyond, their financial capacity.]" - Tom Peters

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[Quote No.70067] Need Area: Work > Customers
"[Continually improve:] The idea of intimately entwining with customers [to get ideas] is an idea whose time has come. " - Tom Peters

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[Quote No.70094] Need Area: Work > Customers
"[Keep improving:] Are Your Customers saying WOW? [That should be the experience they feel - delight - amazement - love - gratitude! Ask yourself, them and the staff, how that can be achieved, each and every time.]" - Tom Peters

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[Quote No.1513] Need Area: Work > Service
"The magic formula that successful businesses have discovered is to treat customers like guests and employees like people. " - Tom Peters

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[Quote No.50356] Need Area: Work > Service
"...imagination is the main source of value in the new [creative, information] economy." - Tom Peters

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[Quote No.69974] Need Area: Work > Service
"Excellence comes from human beings doing things of value that customers find memorable. " - Tom Peters

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[Quote No.69998] Need Area: Work > Service
"[Keep improving - as individuals and a team:-] The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way. " - Tom Peters

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[Quote No.70000] Need Area: Work > Service
"[Vocation and career - 'follow your bliss':] If you love your company and love what you do, you will serve your customers better - period! " - Tom Peters

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[Quote No.70003] Need Area: Work > Service
"[Continually improve:-] It doesn't matter what product or service you're offering; there is unlimited ability to improve the quality of anything. " - Tom Peters

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[Quote No.70010] Need Area: Work > Service
"You have to stand out if you want to move up. " - Tom Peters

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[Quote No.70017] Need Area: Work > Service
"If not excellence, what? If not excellence now, when? " - Tom Peters

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[Quote No.70019] Need Area: Work > Service
"[Continually improve:] The winners stun [and delight] us not by their cleverness, but by the fact that every tiny aspect of the business is just a touch better than the norm. " - Tom Peters

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[Quote No.70021] Need Area: Work > Service
"Organizations exist to serve. Period. Leaders live to serve. Period. " - Tom Peters

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[Quote No.70024] Need Area: Work > Service
"[Continually improve:] Dot the i's, cross the t's, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details. " - Tom Peters

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[Quote No.70027] Need Area: Work > Service
"[Vocation and career - 'follow your bliss' and keep improving:-] Everyone has a chance to learn, improve, and build up their skills." - Tom Peters

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[Quote No.70030] Need Area: Work > Service
"[Continually improve:-] A passive approach to professional growth will leave you by the wayside. " - Tom Peters

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[Quote No.70034] Need Area: Work > Service
"The 'value added' for most any company, tiny or enormous, comes from the Quality of Experience provided. " - Tom Peters

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[Quote No.70035] Need Area: Work > Service
"Today brands are everything, and all kinds of products and services - from accounting firms to sneaker makers to restaurants - are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz. [A brand stands for something and says something about the people who choose to use it that they desire to express. A brand that is desirable enables better sales volume and or margins which in turn is better for all stakeholders.] " - Tom Peters

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[Quote No.70046] Need Area: Work > Service
"[Continually improve:-] The company's most urgent task is to learn to welcome, beg for, demand - innovation from everyone." - Tom Peters

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[Quote No.70049] Need Area: Work > Service
"[Vocation and career:] Business is about people. It's about passion." - Tom Peters

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[Quote No.70051] Need Area: Work > Service
"[Continually improve:] The manager, in today's world, doesn't get paid [just] to be a steward of resources, a favored term not so many years ago. He or she gets paid [primarily] for one and only one thing: to make things better (incrementally and dramatically), to change things, to act - today." - Tom Peters

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[Quote No.70059] Need Area: Work > Service
"Business isn't some disembodied bloodless enterprise. Profit is fine - a sign that the customer honors the value of what we do. But 'enterprise' (a lovely word) is about heart. About beauty. It's about art. About people throwing themselves on the line. It's about passion and the selfless pursuit of an ideal [and a mission]." - Tom Peters

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[Quote No.70066] Need Area: Work > Service
"Effective listening is a professional achievement - achieved only through hard work. " - Tom Peters

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[Quote No.70074] Need Area: Work > Service
"[You are important:] Remember: You are the only human being in the world who can help this particular customer at this particular moment in time. " - Tom Peters

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[Quote No.70076] Need Area: Work > Service
"[Continually improve - competitors:-] If the other guy is getting better, then you'd better be getting better faster than the other guy is getting better... or you're getting worse. " - Tom Peters

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[Quote No.70079] Need Area: Work > Service
"[Vocation and career - 'follow your bliss':] The number one premise of business is that it need not be boring or dull. It ought to be fun. If it's not fun, you're wasting your life. " - Tom Peters

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[Quote No.70082] Need Area: Work > Service
"[Vocation and career - 'follow your bliss':] 'In Search of Excellence' - even the title - is a reminder that business isn't dry, dreary, boring, or by the numbers. Life at work can be cool - and work that's cool isn't confined to Tiger Woods, Yo-Yo Ma, or Tom Hanks. It's available to all of us and any of us." - Tom Peters
He wrote the excellent book, 'In Search of Excellence'.
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[Quote No.70095] Need Area: Work > Service
"[Keep improving:-] Are Your Customers saying WOW? [That should be the experience they feel - delight - amazement - love - gratitude! Ask yourself, them and the staff, how that can be achieved, each and every time.]" - Tom Peters

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[Quote No.70100] Need Area: Work > Service
"[Vocation and career - 'follow your bliss':] Business ceases to be work when you're chasing a dream that has engorged you." - Tom Peters

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[Quote No.1510] Need Area: Work > Leadership
"Celebrate what you want to see more of. " - Tom Peters

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[Quote No.1511] Need Area: Work > Leadership
"Excellent firms don't believe in excellence - only in constant improvement and constant change. " - Tom Peters

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[Quote No.1514] Need Area: Work > Leadership
"We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments. " - Tom Peters

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[Quote No.8868] Need Area: Work > Leadership
"Laggards work with laggards. Leaders work with leaders. It really is that simple. " - Tom Peters

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